CubBuddy Terms of Service

Effective Date: 8/30/2026 Last Updated: 8/30/2026

1. Agreement to These Terms

These Terms of Service ("Terms") are a binding contract between you and CubBuddy LLC, a North Carolina limited liability company ("CubBuddy," "we," "us," "our"), governing your use of the CubBuddy mobile application and cubbuddy.com (together, the "Service").

By creating an account or using the Service, you accept these Terms. If you do not accept them, do not use the Service.

Section 18 contains a binding arbitration agreement and a class action waiver that affect your legal rights. Please read it carefully.

2. Eligibility

You must be at least 18 years old to use the Service. By creating an account you represent that you are 18 or older, that you have the legal capacity to enter this contract, and that you are not barred from using the Service under applicable law or by a prior termination of your account.

We may terminate any account we believe belongs to a person under 18.

3. What CubBuddy Is — and Is Not

CubBuddy is a marketplace. We provide a platform where students can find and book independent tutors, and where tutors can offer their services. That is the entirety of what we do.

We are not a party to any tutoring arrangement. When a student and a tutor agree to a session, they form a direct agreement with each other. CubBuddy is not a party to it.

We are not a tutoring company, an educational institution, an employment agency, or a staffing service. We do not employ tutors. We do not supervise, direct, or control tutoring sessions, and we do not set curricula or teaching methods.

We do not verify user identities, credentials, or qualifications, and we do not conduct background checks on tutors or students. Statements users make about their education, experience, and qualifications are their own, and we do not independently confirm them.

We do not guarantee results. We make no promise about tutor quality, session outcomes, grades, test scores, or the availability of any tutor.

We are not affiliated with any university, college, or school. References to an institution's name on the Service are descriptive only and do not imply affiliation, sponsorship, or endorsement by that institution. All institutional names and logos remain the property of their owners.

4. Your Account

You must provide accurate information and keep it current. You are responsible for all activity under your account and for keeping your credentials confidential. Notify us immediately at thecubbuddyapp@gmail.com if you suspect unauthorized use.

One person, one account. Do not share, sell, or transfer your account.

5. Terms for Tutors

If you offer tutoring through the Service:

  • You are an independent contractor. You are not an employee, agent, partner, or joint venturer of CubBuddy. Nothing in these Terms creates an employment relationship. You control when, where, whether, and how you provide tutoring, and you may use competing platforms freely.

  • No employment benefits. You are not entitled to workers' compensation, unemployment insurance, health benefits, retirement contributions, minimum wage, or overtime from CubBuddy.

  • Taxes are your responsibility. CubBuddy does not withhold taxes from your earnings. You are solely responsible for reporting and paying all applicable income and self-employment taxes. Tax forms, where required, are issued by our payment processor based on your earnings.

  • You are responsible for your own compliance. This includes any licenses, permits, insurance, and any rules imposed by your school or employer regarding outside work.

  • Your representations are your own. You represent that everything you state about your qualifications, education, and experience is truthful and accurate.

  • Payout account. To receive payment you must complete onboarding with our payment processor and agree to its terms. Identity and tax information is provided directly to that processor, not to us.

6. Terms for Students

  • You are responsible for evaluating whether a tutor is right for you, including their qualifications, experience, and suitability.

  • You are responsible for your own academic obligations and for complying with your institution's academic integrity policies.

  • You agree to treat tutors with respect, arrive on time, and communicate cancellations promptly.

7. Payments, Fees, and Refunds

7.1 How payment works

Sessions are paid per session. Payments are processed by Stripe through Stripe Connect. By using the payment features, you agree to Stripe's applicable terms, including the Stripe Connected Account Agreement for tutors.

Tutors set their own rates.

7.2 Our fee

CubBuddy charges a platform fee of 10% of each session payment, deducted before the tutor's payout. We will give at least 30 days' notice before changing our fee.

7.3 Payouts

Tutor payouts are transferred to the tutor's connected account within 5 business days. Payout timing also depends on the payment processor and the tutor's bank.

7.4 Cancellations and no-shows

  • A student may cancel without charge up to 24 hours before the scheduled start time.

  • Cancellations within 24 hours of the start time are not refundable.

  • If a tutor cancels or does not appear, the student receives a full refund.

  • If a student does not appear within 25 minutes of the start time, the session may be treated as completed and charged in full.

7.5 Disputes about sessions

Payment disputes between a student and a tutor are between those two people. You may report a problem to us at thecubbuddyapp@gmail.com within 7 days of the session, and we may, entirely at our discretion, issue a refund, withhold a payout, or decline to act. We are not obligated to resolve disputes between users, and any action we take is not an admission of responsibility.

7.6 Chargebacks

Initiating a chargeback instead of using our dispute process may result in suspension of your account. If a chargeback is filed against a session, we may withhold the corresponding payout pending resolution and may recover from you any resulting fees or losses.

7.7 Subscriptions and Automatic Renewal

CubBuddy offers an optional paid subscription that unlocks additional content and features within the app (the "Subscription"). A Subscription is not required to book or pay for tutoring sessions.

Two separate payment systems, and why. Subscriptions unlock digital content inside the app, so they are sold exclusively through Apple's in-app purchase system and Google Play Billing, as those platforms require. Tutoring sessions are real-world services provided by one individual to another, so they are paid separately through Stripe. These systems are independent, and paying for one does not affect the other.

Terms of your Subscription:

  • What you get: Search bar to find tutors quicker. Access to elite tutors. Access to in-app tutor calendar.

  • Price and length: $10/month. Current pricing, subscription length, and any free trial terms are shown in the app before you purchase.

  • Automatic renewal. Your Subscription renews automatically at the end of each billing period at the then-current price unless you cancel. Payment is charged to your Apple ID account at confirmation of purchase, and the renewal charge is applied within 24 hours before the end of the current period.

  • How to cancel. You may cancel at any time in your device's Settings → [your name] → Subscriptions, or in the App Store app under your account. Cancellation must be done at least 24 hours before the end of the current period to avoid the next charge. CubBuddy cannot cancel an Apple subscription on your behalf — only you or Apple can.

  • Effect of cancelling. You keep access until the end of the period you already paid for. Cancelling does not delete your CubBuddy account.

  • Refunds. Purchases made through Apple are handled by Apple, not by us. Refund requests go to Apple at reportaproblem.apple.com and are granted at Apple's discretion. Except where the law requires otherwise, fees already paid are non-refundable.

  • Free trials, if offered: any unused portion of a free trial is forfeited if you purchase a Subscription during the trial period.

  • Price changes. If we change the Subscription price, Apple will notify you and, where required, your consent will be requested before the new price takes effect. You may cancel rather than accept it.

  • Changes to the Subscription. We may add, modify, or remove features included in a Subscription. If we materially reduce what a Subscription includes, we will give you notice and you may cancel.

Your Subscription is also governed by Apple's Media Services Terms and Conditions, which apply to all purchases made through your Apple ID.

8. Acceptable Use

You agree not to:

  • provide false, misleading, or fraudulent information, or impersonate anyone;

  • harass, threaten, stalk, defame, or discriminate against any user;

  • post or transmit content that is unlawful, obscene, sexually explicit, hateful, violent, or otherwise objectionable;

  • solicit or engage in any romantic or sexual conduct through the Service;

  • use the Service to advertise, spam, or recruit for unrelated ventures;

  • circumvent the Service to avoid our fees after being introduced through the platform;

  • scrape, crawl, reverse-engineer, or attempt to gain unauthorized access to the Service or its systems;

  • interfere with the Service's operation or security, including by probing, load-testing, or bypassing app attestation or rate limits;

  • upload malware or any harmful code; or

  • use the Service for any unlawful purpose.

Zero tolerance for objectionable content and abusive users. We will review reports and may remove content and terminate accounts, typically within 24 hours of a report.

9. Academic Integrity

The Service exists to help students learn. You may not use it to:

  • have a tutor complete assignments, essays, projects, labs, or take-home work that will be submitted as the student's own;

  • have a tutor take, attend, or assist during any quiz, exam, or proctored assessment;

  • obtain, distribute, or sell exam questions, answer keys, or other restricted assessment materials; or

  • otherwise violate any academic honesty policy of any institution.

Violating this section will result in immediate termination. You are responsible for knowing and following your own institution's academic integrity policy.

10. Sessions and Safety

Read this section carefully. It concerns your physical safety.

Sessions may take place in person or online. CubBuddy does not attend, monitor, supervise, or control any session, whether in person or online.

You meet other users at your own risk. We do not screen, interview, or run background checks on users. We cannot and do not confirm that any user is who they claim to be.

If you meet in person, we strongly recommend that you:

  • meet in a public place such as a library, campus building, or coffee shop;

  • avoid private residences and isolated locations;

  • tell a friend or family member where you are going and when you expect to return;

  • arrange your own transportation; and

  • end the session and leave immediately if you feel unsafe.

Report unsafe behavior through the in-app reporting tool or at thecubbuddyapp@gmail.com. In an emergency, contact local law enforcement first — call 911. Do not rely on CubBuddy to intervene.

You assume all risks arising from interactions with other users, whether online or in person, including risks of personal injury, property damage, fraud, harassment, and misconduct. To the fullest extent permitted by law, CubBuddy is not responsible for the conduct of any user, on or off the Service.

11. Your Content

You retain ownership of the content you upload. You grant CubBuddy a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute your content solely as necessary to operate and improve the Service. This license ends when you delete the content or your account, except for copies retained in backups or as required by law, and except for content already shared with other users.

You represent that you own or have the right to share everything you upload. Do not upload textbook pages, publisher materials, past exams, or other copyrighted material you do not have the right to distribute.

12. Copyright Complaints (DMCA)

If you believe content on the Service infringes your copyright, send a notice to our designated agent containing the information required by 17 U.S.C. § 512(c)(3):

Designated Copyright Agent: Noah Kellar Address: 604 Woodland Forest Ct, Wilmington NC 28403 Email: thecubbuddyapp@gmail.com

We terminate the accounts of repeat infringers.

13. Termination

You may stop using the Service and delete your account at any time from within the app.

We may suspend or terminate your account, with or without notice, if you violate these Terms, if we believe your conduct creates risk or legal exposure for us or other users, or if we discontinue the Service.

On termination: your right to use the Service ends immediately; sessions already completed remain payable; and Sections 3, 7.6, 10, 11, 14, 15, 16, 17, and 18 survive.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free; that any user is who they claim to be or is qualified; that any tutor will appear, perform competently, or produce any result; or that content on the Service is accurate.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CUBBUDDY AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR ACADEMIC OPPORTUNITY, ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL PLATFORM FEES WE RECEIVED FROM YOU IN THE [SIX] MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. Nothing here limits liability that cannot be limited by law, including for our own fraud or gross negligence.

16. Release of Claims Between Users

If you have a dispute with another user, you release CubBuddy from all claims, demands, and damages of every kind arising out of or connected with that dispute. This includes disputes about session quality, payment, conduct, injury, or property damage.

If you are a California resident, you waive California Civil Code § 1542, which reads: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

17. Indemnification

You agree to indemnify and hold harmless CubBuddy and its owners, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your content, your interactions with other users, your violation of these Terms, or your violation of any law or third-party right.

18. Dispute Resolution — Arbitration and Class Action Waiver

Please read this section carefully. It affects how disputes with us are resolved.

18.1 Informal resolution first

Before filing any claim, you agree to contact us at thecubbuddyapp@gmail.com with a written description of the dispute and to attempt to resolve it informally for at least 60 days.

18.2 Binding arbitration

If we cannot resolve the dispute informally, you and CubBuddy agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, administered by [JAMS or the American Arbitration Association] under its consumer arbitration rules, rather than in court. The Federal Arbitration Act governs this agreement. Arbitration will take place in [New Hanover County, North Carolina] or, at your election, by phone, video, or written submission.

18.3 Exceptions

Either party may bring an individual claim in small claims court, and either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.

18.4 Class action waiver

You and CubBuddy each waive the right to bring or participate in any class, collective, consolidated, or representative action. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim proceeds in court and the rest of this Section 18 still applies to all other claims.

18.5 Your right to opt out

You may opt out of this arbitration agreement by emailing thecubbuddyapp@gmail.com with your name, the email on your account, and a clear statement that you opt out of arbitration, within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms and will not affect your use of the Service.

19. Governing Law and Venue

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-law rules. For any dispute not subject to arbitration, you and CubBuddy consent to the exclusive jurisdiction of the state and federal courts located in [New Hanover County, North Carolina].

20. App Store Terms

These Terms are between you and CubBuddy only — not with Apple Inc. or Google LLC.

  • CubBuddy, not Apple or Google, is solely responsible for the Service and its content.

  • Apple and Google have no obligation to provide any support or maintenance for the Service.

  • If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation.

  • CubBuddy, not Apple or Google, is responsible for addressing any claim that the app or your use of it infringes intellectual property rights, or fails to conform to legal or regulatory requirements, or arises under consumer protection or similar law.

  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government prohibited or restricted party list.

  • Apple and Google are third-party beneficiaries of these Terms and may enforce them against you.

21. Changes to These Terms

We may modify these Terms. If we make material changes, we will notify you in the app, by email, or both before they take effect. Changes are not retroactive. Continuing to use the Service after the effective date means you accept the updated Terms; if you do not accept them, stop using the Service and delete your account.

22. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and CubBuddy about the Service.

  • Severability. If any provision is held unenforceable, the rest remains in force.

  • No waiver. Our failure to enforce a provision is not a waiver of it.

  • Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

  • Force majeure. Neither party is liable for failures caused by events beyond its reasonable control.

  • No third-party beneficiaries, except Apple and Google as stated in Section 20.

23. Contact

thecubbuddyapp@gmail.com | CubBuddy LLC